CRM Microsoft CRM case studies:
Microsoft CRM implementation
Microsoft CRM case studies
06 Aug 2007
Article - With one of the most heralded basketball players in years joining the team, the Blazers are turning to a new CRM system to help serve a suddenly rabid fan base.
14 Mar 2007
Article - A CRM user attending Microsoft Convergence brought service and marketing metrics from his old job to ensure CRM success at his new one.
06 Dec 2006
Article - The retail giant's SMB sales team is hoping to cut down its sales cycle with the new integration between CRM and Office.
15 Jun 2006
Article - Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.
29 Mar 2006
Article - Getting CRM done right often means depending on consultants, but one firm learned it doesn't mean they have to run the whole show.