Microsoft CRM implementation

Best Buy gears up for Vista, Microsoft CRM

06 Dec 2006

Article -  The retail giant's SMB sales team is hoping to cut down its sales cycle with the new integration between CRM and Office.

Microsoft CRM, the No. 1 pick for Trail Blazers

06 Aug 2007

Article -  With one of the most heralded basketball players in years joining the team, the Blazers are turning to a new CRM system to help serve a suddenly rabid fan base.

Volt takes control in Microsoft CRM deployment

29 Mar 2006

Article -  Getting CRM done right often means depending on consultants, but one firm learned it doesn't mean they have to run the whole show.

Lender combines Microsoft CRM and VoIP

15 Jun 2006

Article -  Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.

CRM metrics mean success for Microsoft user

14 Mar 2007

Article -  A CRM user attending Microsoft Convergence brought service and marketing metrics from his old job to ensure CRM success at his new one.