CRM Microsoft CRM case studies:
Microsoft CRM implementation
Microsoft CRM case studies
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Microsoft CRM, the No. 1 pick for Trail Blazers
06 Aug 2007
Article - With one of the most heralded basketball players in years joining the team, the Blazers are turning to a new CRM system to help serve a suddenly rabid fan base.
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CRM metrics mean success for Microsoft user
14 Mar 2007
Article - A CRM user attending Microsoft Convergence brought service and marketing metrics from his old job to ensure CRM success at his new one.
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Best Buy gears up for Vista, Microsoft CRM
06 Dec 2006
Article - The retail giant's SMB sales team is hoping to cut down its sales cycle with the new integration between CRM and Office.
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Lender combines Microsoft CRM and VoIP
15 Jun 2006
Article - Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.
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Volt takes control in Microsoft CRM deployment
29 Mar 2006
Article - Getting CRM done right often means depending on consultants, but one firm learned it doesn't mean they have to run the whole show.