All-in-One Guides:Microsoft CRM guide
Microsoft CRM evaluation
Get Microsoft CRM evaluation resources to help you decide if Microsoft Dynamics CRM is the right choice for your organization, whether it's a small to midsized business (SMB) or enterprise. Other SearchCRM.com readers have found answers to their Microsoft CRM evaluation questions; use the expert responses here to help you decide.
Understanding Microsoft CRM:
1 - 3 of 13-
Estimating Microsoft CRM customization or configuration costs
Ask the Expert - Expert Richard Smith gives tips for estimating the cost of a Microsoft CRM customization.
-
Microsoft CRM Live: Pricing and long-term options
Ask the Expert - Expert Richard Smith offers an overview of Microsoft CRM Live, the new hosted CRM offering that closely matches Microsoft Dynamics CRM.
-
Siebel CRM software vs. Microsoft CRM software for the midmarket
Face-off - Is Siebel's reputation as a CRM leader enough to win over SMBs? Or do SMBs want CRM software from a vendor that specifically caters to the small business and midmarket sector, like Microsoft? Two SearchCRM.com editors duked it out over this hot topic.
Microsoft CRM benefits:
1 - 3 of 6-
Microsoft Dynamics CRM 3.0 vs. 1.0
Ask the Expert - How does Microsoft Dynamics CRM 3.0 compare to 1.0? Read insight from Richard Smith, SearchCRM.com's Using Microsoft CRM expert.
-
New Microsoft CRM chief targets SMB needs
20 Jan 2005
Article - Redmond's senior director for CRM promises better communication with partners and a ramped-up road map, while targeting SMBs.
-
Microsoft CRM Mobile benefits and functionality
Ask the Expert - Is the Dynamics CRM Mobile client worth the investment? Learn benefits and functionality in this expert tip from Richard Smith, SearchCRM.com's Using Microsoft CRM expert.
Drawbacks of Microsoft CRM:
1 - 3 of 6-
Evaluating Microsoft CRM for an SMB
Ask the Expert - Jim Berkowitz, SearchCRM.com's midmarket expert, discusses pros and cons of Microsoft CRM for an SMB in this expert tip.
-
How does Microsoft stack up against its competition in the CRM SMB market?
Ask the Expert - As a newcomer to the CRM market, Microsoft has strong competitors in the midmarket, but Dynamics CRM has a lot of unique assets, says Richard Smith in this expert tip. Learn more details about how Microsoft competes in the SMB market here.
-
Microsoft to SAP: My dog food is better than yours
21 Jun 2006
Column - SAP customers can expect to see more and more sales calls from Dynamics about which brand of dog food they should be feeding their subsidiaries.
Free CRM Comparisons and analysis. Research on Call Centers, Marketing, and Customer Data.
Flexible CRM Solutions designed to fit your needs. Find the right CRM software for your business.