Microsoft CRM implementation

Language capabilities for using Microsoft CRM with international offices

Ask the Expert -  Read advice from Richard Smith, SearchCRM.com's using Microsoft CRM expert, on language functionality for Microsoft CRM, including information on developing a business platform with multiple languages in this expert tip.

Will Microsoft Office users adopt Microsoft CRM at a faster rate?

Ask the Expert -  One SearchCRM.com reader asked Richard Smith, "Does a CRM implementation happen more quickly with Microsoft CRM if employees are already using other Microsoft Office products?" Read his answer here.

Integration of Microsoft Dynamics 3.0 with Lotus Notes

Ask the Expert -  Learn how Microsoft Dynamics 3.0 integrates with Microsoft Office and Lotus Notes in this expert tip from Richard Smith, Using Microsoft CRM expert.

Will Windows Vista impact future upgrades to Microsoft CRM?

Ask the Expert -  Worried that not upgrading Windows Vista will affect your CRM strategy? Read advice from Richard Smith, Microsoft CRM expert, here.