All-in-One Guides:Microsoft CRM guide
Microsoft CRM overview
Microsoft CRM news
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Microsoft-Nortel team up to take on Cisco in VoIP battle
20 Jul 2006
Article - Unified communications has become the new VoIP battle ground as Microsoft teams with Nortel to outgun Cisco in this potentially $40 billion market.
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Microsoft unwraps latest CRM app
06 Dec 2005
Article - Microsoft CRM's jump from 1.2 to 3.0 was a welcome step, according to some beta users.
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Voices of CRM: Microsoft's Brad Wilson on on-demand CRM
30 Mar 2006
Article - In our inaugural podcast, we talk with Brad Wilson, general manager of CRM at Microsoft, about his take on the market, hosted CRM, the news from Convergence and "the next killer app in CRM."
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IT managers bullish about software services
(presented by SearchWinIT.com)
|12 Jun 2006
Article - Software as a service is an idea that many IT managers want to embrace, but there are loads of details that need to be ironed out.
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Microsoft to integrate CRM with Office 2007, Vista
06 Nov 2006
Article - Microsoft's Dynamics CRM will leverage the new Office suite and operating system when they become available next year. CRM will also lead the company's Live efforts.
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Microsoft offers on-demand CRM on the cheap
10 Jul 2007
Article - Microsoft today announced the pricing for its forthcoming Live CRM product at a rate highly competitive with other on-demand CRM vendors.
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Microsoft to buy TellMe's speech technology
14 Mar 2007
Article - Microsoft continues to push into the speech applications market with the acquisition of TellMe and its services.
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Microsoft's CRM package: Better late than never
Tip - Microsoft may be late to the CRM ball, but it's certainly expected to make a grand entrance.
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At long last Microsoft CRM 3.0 arrives
05 Jul 2005
Article - With new marketing functionality and closer ties to Outlook, Microsoft CRM 3.0 will make its long-awaited debut this week.
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What do an allied Salesforce.com and Google mean for Microsoft CRM?
22 May 2007
Article - Reports of a partnership between Google and Salesforce.com sent stock prices up yesterday, but what the combination will look like remains a mystery.