All-in-One Guides:Microsoft CRM guide
Microsoft CRM overview
In chapter one, we'll provide a Microsoft CRM overview through definitions of key terms and a review of recent news stories on Microsoft CRM. If you're starting to evaluate CRM software and plan to include Microsoft CRM as an option, start here to learn more about the software giant's CRM offering. You'll find recent news stories here, as well as relevant definitions to get you started learning about Dynamics CRM.
Microsoft terms and definitions:
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(presented by SearchOracle.com)
Word - Oracle says it is the world's leading supplier of software for information management but it is best known for its sophisticated relational database products.
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Word - Mobile device management refers to any routine or tool intended to distribute applications, data and configuration settings to mobile and portable (handheld) communications devices... (Continued)
Microsoft CRM news:
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Microsoft CRM offers relief after rough week
27 Mar 2006
Article - After a week of getting pummeled for product release delays, Microsoft is hoping Dynamics CRM can change the story.
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Microsoft-Nortel team up to take on Cisco in VoIP battle
20 Jul 2006
Article - Unified communications has become the new VoIP battle ground as Microsoft teams with Nortel to outgun Cisco in this potentially $40 billion market.
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Microsoft unwraps latest CRM app
06 Dec 2005
Article - Microsoft CRM's jump from 1.2 to 3.0 was a welcome step, according to some beta users.
Microsoft CRM for the midmarket:
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SAP gains visibility among small businesses
28 Jun 2006
Article - Microsoft may have a stranglehold in the midmarket with Dynamics, but SAP is beginning to make inroads starting with small businesses.
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Microsoft rebrands CRM, hints at hosted
08 Sep 2005
Article - Microsoft CRM customers and partners face another change as the company unveils plans to unify and rebrand its Business Solutions products into one package for the midmarket.
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06 Jul 2006
Article - Restructuring continued in Redmond, as Microsoft said it is bringing its CRM development team under the Office group.
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