All-in-One Guides:Microsoft CRM guide
Microsoft CRM overview
In chapter one, we'll provide a Microsoft CRM overview through definitions of key terms and a review of recent news stories on Microsoft CRM. If you're starting to evaluate CRM software and plan to include Microsoft CRM as an option, start here to learn more about the software giant's CRM offering. You'll find recent news stories here, as well as relevant definitions to get you started learning about Dynamics CRM.
Microsoft terms and definitions:
1 - 2 of 2-
(presented by SearchWinIT.com)
Word -
-
SMB (small and medium-sized business or small and midsized business)
(presented by SearchCIO-Midmarket.com)
Word -
Microsoft CRM news:
1 - 3 of 22-
Microsoft-Nortel team up to take on Cisco in VoIP battle
20 Jul 2006
Article - Unified communications has become the new VoIP battle ground as Microsoft teams with Nortel to outgun Cisco in this potentially $40 billion market.
-
Microsoft unwraps latest CRM app
06 Dec 2005
Article - Microsoft CRM's jump from 1.2 to 3.0 was a welcome step, according to some beta users.
-
Voices of CRM: Microsoft's Brad Wilson on on-demand CRM
30 Mar 2006
Article - In our inaugural podcast, we talk with Brad Wilson, general manager of CRM at Microsoft, about his take on the market, hosted CRM, the news from Convergence and "the next killer app in CRM."
Microsoft CRM for the midmarket:
1 - 1 of 1-
Microsoft rebrands CRM, hints at hosted
08 Sep 2005
Article - Microsoft CRM customers and partners face another change as the company unveils plans to unify and rebrand its Business Solutions products into one package for the midmarket.