Oracle CRM software evaluation

Expert calls on Oracle to clear up Fusion confusion

17 Oct 2006

Article -  One analyst says with OpenWorld around the corner, now is the time for Oracle and Larry Ellison to retrench, digest its acquisitions and present a clear product roadmap.

Column: Oracle vs. SAP: The Siebel Factor

02 Nov 2005

Article -  The sudden uptick in big deals reported by Siebel made Oracle look good, but it's unlikely a Siebel acquisition will alter the competition between SAP and Oracle.

Anatomy of a CRM project: Replacing Siebel with SAP

24 Apr 2007

Article -  Dow Corning made the switch from Siebel to SAP CRM to better fit with its long-term technology roadmap.

Should Siebel customers expect a hike in CRM support costs?

21 Feb 2006

Article -  Oracle boasts PeopleSoft and J.D. Edwards customers are happier with maintenance and support since it acquired them, but does their satisfaction have a hefty price tag? Siebel customers could soon find out.

Should we upgrade Siebel, phase it out or migrate to SAP?

Ask the Expert -  It makes sense to use a CRM package that's compatible with the back-end ERP package, says SAP CRM expert Srini Katta. But there are some factors to consider. Read more in this expert tip.

Comments on PeopleSoft's decision to accept Oracle's offer

Report finds SAP winning war with Oracle

18 Apr 2006

Article -  A new report from Forrester Research finds that SAP has the edge in its longstanding battle with Oracle.

Is a Siebel upgrade worth the money?

Ask the Expert -  If you're considering an upgrade of Siebel CRM, read this tip from William Band, including budgeting costs for Siebel CRM and how to build a business case for upper management.

How does Siebel OnDemand CRM stack up in the SaaS CRM market?

Ask the Expert -  Wondering how Siebel OnDemand CRM compares to other SaaS CRM offerings? Read advice from Bill Band in this expert tip.

Comparing Oracle E-Business Suite and Microsoft Dynamics CRM

Ask the Expert -  Expert William Band provides an overview of the differences between Oracle E-Business Suite CRM and Microsoft Dynamics CRM.