All-in-One Guides:Oracle CRM tutorial
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Expert calls on Oracle to clear up Fusion confusion
17 Oct 2006
Article - One analyst says with OpenWorld around the corner, now is the time for Oracle and Larry Ellison to retrench, digest its acquisitions and present a clear product roadmap.
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Column: Oracle vs. SAP: The Siebel Factor
02 Nov 2005
Article - The sudden uptick in big deals reported by Siebel made Oracle look good, but it's unlikely a Siebel acquisition will alter the competition between SAP and Oracle.
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Anatomy of a CRM project: Replacing Siebel with SAP
24 Apr 2007
Article - Dow Corning made the switch from Siebel to SAP CRM to better fit with its long-term technology roadmap.
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Should Siebel customers expect a hike in CRM support costs?
21 Feb 2006
Article - Oracle boasts PeopleSoft and J.D. Edwards customers are happier with maintenance and support since it acquired them, but does their satisfaction have a hefty price tag? Siebel customers could soon find out.
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Should we upgrade Siebel, phase it out or migrate to SAP?
Ask the Expert - It makes sense to use a CRM package that's compatible with the back-end ERP package, says SAP CRM expert Srini Katta. But there are some factors to consider. Read more in this expert tip.
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Comments on PeopleSoft's decision to accept Oracle's offer
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Report finds SAP winning war with Oracle
18 Apr 2006
Article - A new report from Forrester Research finds that SAP has the edge in its longstanding battle with Oracle.
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Is a Siebel upgrade worth the money?
Ask the Expert - If you're considering an upgrade of Siebel CRM, read this tip from William Band, including budgeting costs for Siebel CRM and how to build a business case for upper management.
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How does Siebel OnDemand CRM stack up in the SaaS CRM market?
Ask the Expert - Wondering how Siebel OnDemand CRM compares to other SaaS CRM offerings? Read advice from Bill Band in this expert tip.
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Comparing Oracle E-Business Suite and Microsoft Dynamics CRM
Ask the Expert - Expert William Band provides an overview of the differences between Oracle E-Business Suite CRM and Microsoft Dynamics CRM.