About Oracle CRM

Gartner: Siebel still No. 1 in SFA

20 Jul 2006

Article -  Gartner's latest Magic Quadrant names Siebel the leader in SFA technology, but the on-demand vendors and SAP are gaining ground.

Oracle charges SAP executives were complicit in downloads

18 Apr 2008

Article -  Oracle will amend its lawsuit against SAP, charging that SAP executives were aware of the practices of its TomorrowNow subsidiary. SAP countered that Oracle is using court papers "as press releases."

Oracle and SAP's vertical CRM battle a narrow one

19 Oct 2006

Article -  The fight for vertical CRM expertise rages on, but SAP and Siebel are going mostly against best-of-breed and homegrown tools, not each other, with some important exceptions.

Oracle axes 2,000 employees, Nexus

10 Feb 2006

Article -  Oracle is giving 2,000 employees the pink slip as it folds Siebel into its organization and is bringing an end to Siebel's component assembly initiative.

Oracle to certify Siebel apps on Fusion Middleware

26 Apr 2006

Article -  Oracle outlined plans for extending back office integration to Siebel's front-end systems at the Collaborate conference held this week.

OAUG to unveil new user forums at Collaborate '06

26 Apr 2006

Article -  The executive director of the OAUG tells Oracle business applications users what to expect from next week's Collaborate '06 conference in Nashville.

Oracle adds collaboration, mobility to CRM On Demand

11 Mar 2008

Article -  The latest release of Oracle's SaaS product features integration with Internet portals and mobile workforce enhancements.

Web 2.0, multichannel tools found lacking in latest Gartner customer service rankings

08 May 2008

Article -  Little has changed since Gartner last ranked CRM for customer-service contact centers. CRM vendors need to adapt to the changing customer service environment, Gartner warns.

Oracle upgrades PeopleSoft CRM

14 Aug 2006

Article -  With the release of PeopleSoft CRM 9, Oracle is following through on its pledge to continue enhancing PeopleSoft products.

Oracle serves up application, BI news

25 Oct 2006

Article -  While the first two days of OpenWorld have focused on the database, partners and middleware, Oracle offered some application news with a preview of E-Business Suite 12.