CRM Oracle CRM software evaluation:
Oracle CRM software evaluation
Find guidelines for evaluating Oracle CRM software in chapter two. Skip to this section once you've mastered the fundamentals and you are ready to begin comparing CRM products. Here you'll find advice from independent experts on the pros and cons of Oracle CRM, plus in-depth comparisons of Oracle and SAP.
Oracle CRM vs. SAP CRM:
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Can Oracle compete against SAP in the CRM market after recent acquisitions?
Ask the Expert - Read William Band's thoughts on Oracle's recent acquisitions in this expert tip.
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CRM for the midmarket: Siebel CRM Professional or SAP Business One?
Ask the Expert - Learn the strengths and weaknesses of Siebel CRM Professional and SAP Business One in this expert response.
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CRM software demonstration screencasts
CRM Software Demos - Get a sneak peek at 10 CRM software user interfaces with these software demos. We recorded real-life samples of user interfaces to show how these systems perform basic tasks.
Oracle CRM pros:
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Does Oracle or SAP have better field service support?
Ask the Expert - William Band provides advice on Oracle's field service support and how it compares to SAP's in this expert tip.
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Upgrade Siebel 6.0 to 7.0 now, upgrade to Oracle Fusion later
Ask the Expert - Get advice on upgrading Siebel applications in this expert tip from William Band, SearchCRM.com's Using Siebel expert. Band advises a reader to upgrade from Siebel 6.0 to 7.0 and to consider Fusion applications later.
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Oracle CRM On Demand: Improvements and Web 2.0 functionality
Ask the Expert - Learn about the new usability, productivity and social networking features in Oracle CRM On Demand.
Oracle CRM cons:
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Expert calls on Oracle to clear up Fusion confusion
17 Oct 2006
Article - One analyst says with OpenWorld around the corner, now is the time for Oracle and Larry Ellison to retrench, digest its acquisitions and present a clear product roadmap.
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Column: Oracle vs. SAP: The Siebel Factor
02 Nov 2005
Article - The sudden uptick in big deals reported by Siebel made Oracle look good, but it's unlikely a Siebel acquisition will alter the competition between SAP and Oracle.
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Anatomy of a CRM project: Replacing Siebel with SAP
24 Apr 2007
Article - Dow Corning made the switch from Siebel to SAP CRM to better fit with its long-term technology roadmap.