All-in-One Guides:SAP CRM guide
SAP CRM software evaluation
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SAP CRM could have big year ahead
12 May 2005
Article - With its competitors struggling or occupied with acquisitions, SAP has a chance to extend its CRM presence. SAP's Sapphire user conference could be the place to start.
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Column: Oracle vs. SAP: The Siebel Factor
02 Nov 2005
Article - The sudden uptick in big deals reported by Siebel made Oracle look good, but it's unlikely a Siebel acquisition will alter the competition between SAP and Oracle.
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Should we upgrade Siebel, phase it out or migrate to SAP?
Ask the Expert - It makes sense to use a CRM package that's compatible with the back-end ERP package, says SAP CRM expert Srini Katta. But there are some factors to consider. Read more in this expert tip.
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Will SAP customer service on demand help them compete in the SaaS CRM market?
Ask the Expert - Learn how SAP customer service on demand will help SAP compete in the hosted market in this CRM tip by Srini Katta.
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Report finds SAP winning war with Oracle
18 Apr 2006
Article - A new report from Forrester Research finds that SAP has the edge in its longstanding battle with Oracle.
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CRM on demand cheat sheet: A CRM vendor short list
Ask the Expert - Use this list of on demand CRM vendors that offer CRM on demand and on premise packages to help during the evaluation process.
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