All-in-One Guides:SAP CRM guide

SAP CRM software evaluation

SAP CRM drawbacks

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  • Security concerns for SAP CRM on demand

    Ask the Expert -  Running SAP CRM on demand on a single tenancy model is a low-risk environment, says Srini Katta in this expert tip. Read more about the security foundation for SAP CRM in this expert tip.

  • Microsoft to SAP: My dog food is better than yours

    21 Jun 2006

    Column -  SAP customers can expect to see more and more sales calls from Dynamics about which brand of dog food they should be feeding their subsidiaries.

  • The hidden costs of SAP on-demand

    09 Feb 2006

    Article -  SAP CRM on-demand has basic sales force automation features, but integrating with back-end systems and mapping data to the on-demand platform could result in additional fees.

  • What's the best CRM software for a midmarket sales force?

    Ask the Expert -  SearchCRM.com's expert helps a midmarket CIO decide whether on-demand or on-premise SAP CRM software is more appropriate for his group of 75 sales agents.

  • Is SAP losing the CRM usability race?

    25 Apr 2007

    Article -  At last year's Sapphire conference, SAP announced a revamped user interface, but it is still not widely available. Meanwhile, CRM competitors continue to focus on usability.

  • SAP acknowledges barrier to mySAP CRM implementations

    14 Feb 2006

    Article -  SAP customers have purchased licenses for mySAP CRM, but many found the software too unwieldy to deploy, according to SAP CRM executive Pat Bakey.

  • On-demand CRM -- benefits and drawbacks

    Ask the Expert -  SearchCRM.com's SAP CRM expert analyzes SAP's commitment to the on-demand market and discusses tech-savvy users and the potential for on-demand software that meets user needs more quickly, especially for small and midsized businesses.