All-in-One Guides:SAP CRM guide
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SAP CRM news
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12 Dec 2006
News - SAP isn't just relying on a big advertising campaign to bring in midmarket customers; it's simplifying All-in-One deployments and, according to one analyst, may offer ERP via SaaS.
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SAP to add enterprise search with Project Argo
01 Jun 2006
Article - The beta release of Argo, SAP's enterprise search capabilities in NetWeaver will be extended to various search channels, including desktop widgets, browsers and mobile devices.
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Oracle and SAP's vertical CRM battle a narrow one
19 Oct 2006
Article - The fight for vertical CRM expertise rages on, but SAP and Siebel are going mostly against best-of-breed and homegrown tools, not each other, with some important exceptions.
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SAP could expand on-demand with mySAP All-in-one suite
20 Apr 2006
Article - SAP CEO Henning Kagermann said the company could transform its All-in-one software for midmarket customers into an on-demand offering.
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Words of welcome from SAP's hosted competition
03 Feb 2006
Article - As SAP jumps into the on-demand CRM market, established vendors have some interesting words of welcome.
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03 Feb 2006
Article - SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back end systems.
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SAP lashes out at research firm on ad claim study
15 Mar 2006
Article - SAP is defending itself against a research note released last week that is said to debunk the statistics used in a high profile SAP advertising campaign.
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CRM consolidation leaves midmarket users wary
09 Aug 2006
Article - A recent Gartner research note offers midmarket CRM customers some advice on how to navigate the shifting CRM landscape amidst market consolidation.
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SAP aims Duet at largest customers, beta tester sees benefits
04 May 2006
Article - New CRM capabilities will be added to Duet, but cost continues to be unclear and customers must upgrade to the latest version of SAP to use the software.
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Salesforce.com links up with SAP in latest CRM release
17 Jul 2006
Article - The Summer '06 release features new mobile CRM functionality, service entitlements and a connector to SAP's R/3 back end.