Home > CRM All-in-One Guides > Oracle CRM tutorial
All-in-One Guides: Oracle CRM tutorial:
EMAIL THIS
 START   ABOUT ORACLE CRM   ORACLE CRM SOFTWARE EVALUATION   IMPLEMENTATIONS   USING ORACLE CRM   MORE LEARNING GUIDES   

Oracle CRM tutorial



This Oracle CRM tutorial is a collection of resources on Oracle CRM that you'll find valuable regardless of where you are in the learning or buying process. If you're new to Oracle CRM, we suggest you start at the beginning with fundamental terms and news, including a rundown of Oracle's recent acquisitions. If you're shopping for technology, skip ahead to the sections on evaluating Oracle CRM. If you're currently managing Oracle technology, explore the section on maintaining Oracle CRM, including advice on support for Siebel and PeopleSoft applications. In each section, we'll logically guide you through our resources.

NEW IN THIS GUIDE  
End-user experience management drives Siebel CRM success at BT (Oracle CRM case studies)
Oracle adds collaboration, mobility to CRM On Demand (Oracle CRM news and headlines)
Oracle acquisitions: Is Oracle interested in Salesforce.com? (Oracle acquisitions)


ABOUT ORACLE CRM

This first chapter of the Oracle CRM All-in-One Guide offers an introduction to Oracle CRM terms and news. Start here if you are just beginning your research on Oracle CRM or you need to get up to speed on all of Oracle's recent acquisitions and where they fit into the big picture.
LEARN MORE: ABOUT ORACLE CRM


ORACLE CRM SOFTWARE EVALUATION

Find guidelines for evaluating Oracle CRM software in chapter two. Skip to this section once you've mastered the fundamentals and you are ready to begin comparing CRM products. Here you'll find advice from independent experts on the pros and cons of Oracle CRM, plus in-depth comparisons of Oracle and SAP.
LEARN MORE: ORACLE CRM SOFTWARE EVALUATION


ORACLE CRM IMPLEMENTATION

Learn everything you need to know about implementing Oracle CRM applications in chapter three. Skip to this section if you're looking to prepare your implementation strategy. You'll read implementation advice from the experts plus you'll learn about challenges other organizations have encountered during implementations.
LEARN MORE: ORACLE CRM IMPLEMENTATION


USING ORACLE CRM

Skip to chapter four if you've already deployed Oracle CRM at your organization. In this section you'll find tips and techniques for the established Oracle CRM program, including information on support for Siebel and PeopleSoft applications. You'll also find best practices and tips for using Oracle CRM to drive customer service, marketing and sales departments.
LEARN MORE: USING ORACLE CRM


MORE ORACLE AND CRM LEARNING GUIDES

Looking for more information on Oracle CRM? In this section, browse learning tools from SearchCRM.com and SearchOracle.com.
LEARN MORE: MORE ORACLE AND CRM LEARNING GUIDES







Free CRM comparisons and analysis. Research on Call Centers, Marketing, and Customer Data.

Flexible CRM solutions designed to fit your needs. Find the right CRM software for your business.

About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2000 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts