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ABOUT ORACLE CRM
This first chapter of the Oracle CRM All-in-One Guide offers an introduction to Oracle CRM terms and news. Start here if you are just beginning your research on Oracle CRM or you need to get up to speed on all of Oracle's recent acquisitions and where they fit into the big picture.
LEARN MORE: ABOUT ORACLE CRM
EVALUATING ORACLE CRM
Find guidelines for evaluating Oracle CRM software in chapter two. Skip to this section once you've mastered the fundamentals and you are ready to begin comparing CRM products. Here you'll find advice from independent experts on the pros and cons of Oracle CRM, plus in-depth comparisons of Oracle and SAP.
LEARN MORE: EVALUATING ORACLE CRM
IMPLEMENTING ORACLE CRM
Learn everything you need to know about implementing Oracle applications in chapter three. Skip to this section if you're looking to prepare your implementation strategy. You'll read implementation advice from the experts plus you'll learn about challenges other organizations have encountered during implementations.
LEARN MORE: IMPLEMENTING ORACLE CRM
MAINTAINING ORACLE CRM
Skip to chapter four if you've already deployed Oracle CRM at your organization. In this section you'll find tips and techniques for the established Oracle CRM program, including information on support for Siebel and PeopleSoft applications. You'll also find best practices and tips for using Oracle CRM to drive customer service, marketing and sales departments.
LEARN MORE: MAINTAINING ORACLE CRM
MORE ORACLE AND CRM LEARNING GUIDES
Looking for more information on Oracle CRM? In this section, browse learning tools from SearchCRM.com and SearchOracle.com.
LEARN MORE: MORE ORACLE AND CRM LEARNING GUIDES
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