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| Related guides on CRM vendors and CRM software: 1 - 3 of 8 |
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Business Intelligence Learning Guide
SearchCRM.com | 23 Aug 2005
This guide introduces business leaders to the fundamentals of business intelligence (BI). It provides a "quick start" approach through articles, case studies, white papers and expert advice. |
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Call Center Manager Learning Guide
SearchCRM.com | 04 May 2007
This guide helps call center managers better understand the most critical issues in today's call centers -- from strategy to technology. |
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Call Center Performance Management Learning Guide
SearchCRM.com | 03 Aug 2007
Performance management skills are essential, yet they aren't easy to master. As a call center manager, you are tested on all aspects of monitoring agents in the call center, including call center planning, developing... |
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| Oracle learning guides: 1 - 3 of 11 |
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Learning guide: Oracle applications
(Presented by SearchOracle.com)
SearchOracle.com | 30 Aug 2006
This learning guide is a one-stop shop for information on Oracle's changing role in the enterprise applications space, with news, analysis and tips on Oracle's acquisitions, Project Fusion, E-Business Suite and other... |
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Learning guide: Oracle security
(Presented by SearchOracle.com)
SearchOracle.com | 01 Aug 2006
Keeping data and systems secure is a must for any Oracle DBA. Beyond patching known security flaws, there is a great deal a DBA can do to protect Oracle DBMSs and applications from security breaches, both from inside... |
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Learning Guide: Backup and recovery
(Presented by SearchOracle.com)
SearchOracle.com | 01 Mar 2005
Backup and recovery is arguably the DBA's most important responsibility. This Learning Guide covers everything from the basics of creating a backup and recovery plan to the specifics of using RMAN and other methods of... |
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