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Evaluating Oracle CRM



Pros to Oracle CRM
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Oracle CRM On Demand: Improvements and Web 2.0 functionality
Expert: William Band | 20 May 2008
Learn about the new usability, productivity and social networking features in Oracle CRM On Demand.
Microsoft CRM and Siebel CRM On Demand evaluated
Expert: William Band | 23 Oct 2007
Expert William Band gives a brief overview of Microsoft CRM and Siebel CRM On Demand.
Voices of CRM: Oracle's Ed Abbo on hosted call centers, CRM innovation
SearchCRM.com | 08 Dec 2006
Ed Abbo, vice president of CRM products at Oracle and a one-time Siebel executive, shares the latest on Fusion, Siebel 8.0, CDI and hosted call centers.
Does Oracle or SAP have better field service support?
Expert: William Band | 28 Aug 2006
William Band provides advice on Oracle's field service support and how it compares to SAP's in this expert tip.
Upgrade Siebel 6.0 to 7.0 now, upgrade to Oracle Fusion later
Expert: William Band | 26 Sep 2006
Get advice on upgrading Siebel applications in this expert tip from William Band, SearchCRM.com's Using Siebel expert. Band advises a reader to upgrade from Siebel 6.0 to 7.0 and to consider Fusion applications later.
CRM on demand cheat sheet: A CRM vendor short list
Expert: Advice from previous expert, Alan Winters | 13 Jul 2006
Use this list of on demand CRM vendors that offer CRM on demand and on premise packages to help during the evaluation process.
Evaluating CRM software after analysis of technology, requirements
Expert: Paul Greenberg | 01 Dec 2006
One reader is looking for help choosing between Salesforce.com and Siebel CRM OnDemand, but, as Paul Greenberg advises, there are many steps to be taken first.
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