 |
 |
| Developing the ROI framework for a CRM upgrade: 1 - 3 of 11 |
|
|
|
|
Measuring ROI for a CRM upgrade
Expert: Tom Pisello | 06 Nov 2007
EXPERT RESPONSE - In this tip, learn how to measure the ROI of a CRM upgrade and how to analyze net tangible benefits, intangible benefits and risk. |
|
CRM ROI 101
SearchCRM.com | 25 Jun 2004
ARTICLE - A carefully laid out ROI methodology can help you avoid the notorious CRM failures that so many companies have suffered. Here's some advice on setting your ROI game plan. |
|
CRM's ROI answer
SearchCRM.com | 23 Mar 2005
ARTICLE - Companies seeking to get the "360-degree view" of their customers and achieve some ROI out of their CRM investment may have to spend a little more on customer data integration. |
|
| Getting executive sponsorship for a CRM upgrade: 1 - 3 of 7 |
|
|
|
|
CRM software upgrades: Building a business case
SearchCRM.com | 27 Sep 2007
GENERIC - Contributor and expert Richard Smith explains how to build a business case for a CRM software upgrade. Find out about the key points of an upgrade business case, including justifying the upgrade, the related financial... |
|
| CRM case studies of upgrade success: 1 - 3 of 5 |
|
|
|
|
Blackboard provides a lesson in CRM upgrades
SearchCRM.com | 28 Sep 2007
ARTICLE - Upgrading their CRM system to PeopleSoft 9 went smoothly for the online learning software company despite the rising complexity of upgrades. |
|
|
|
|
