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Warning: Your BI architecture may not be secure enough
(Presented by SearchCRM.com)
Q A INTERVIEW - While the growth of business intelligence (BI) software is allowing organizations to turn huge amounts of data into valuable strategic information, there is a risk involved. According to a recent report from Stamford,... |
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Learning about privacy from your CRM vendor
(Presented by SearchCRM.com)
ARTICLE - As privacy regulation continues to weigh on organizations, their CRM software vendors need to develop more privacy controls, says one analyst. Some vendors are appointing chief privacy officers of their own. |
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Don't 'creep out' your customers
(Presented by SearchCRM.com)
ARTICLE - It's not good enough for your marketing campaigns to just meet the letter of the law. There's also a comfort threshold for customers, Gartner research finds. |
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The privacy fallacy
(Presented by SearchCRM.com)
ARTICLE - Protecting customer privacy eats up costs, right? Actually, one consultant argues that, if you do it right, it might actually make you money. |
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Privacy rule puts new burden on business
(Presented by SearchCRM.com)
ARTICLE - A new U.S. federal regulation that takes affect next month forces some companies to take steps to secure customer data. Peppers & Rogers spells out what you need to do to comply. |
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