Home > CRM Schools > Call Center Metrics > Average handle time (AHT) > Understanding average handle time as a call center metric: Podcast
Schools:

Call Center Metrics
EMAIL THIS
 START   INTRO   AHT   BLOCKING   CPC   CSAT   FCST   CALLS OFFERED   OCCUPANCY   QM   ADHERENCE   SL   REVIEW   

Average handle time (AHT)



Understanding average handle time as a call center metric: Podcast
  1 - 1 of 1  

Understanding average handle time (AHT) for the call center
Learn tips for measuring average handle time (AHT) for the call center in this call center metrics podcast.
  1 - 1 of 1  




Free CRM comparisons and analysis. Research on Call Centers, Marketing, and Customer Data.

Flexible CRM solutions designed to fit your needs. Find the right CRM software for your business.

About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




All Rights Reserved, Copyright 2000 - 2008, TechTarget | Read our Privacy Policy 		  TechTarget - The IT Media ROI Experts