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CRM industry news

  • January 04, 2006 04 Jan'06

    CRM experts, analysts predict 2006

    Think you've got the future of the CRM market all figured out? So do some of CRM's most respected experts. Find out if your predictions match theirs.

  • December 29, 2005 29 Dec'05

    CDC makes bid for Onyx

    Unable to persuade Onyx executives to consider a $50 million offer for controlling interest, CDC has turned to the press for help.

  • December 28, 2005 28 Dec'05

    Big moves for Oracle in 2005

    It was a year of mostly ups for Oracle, as the company blazed a trail of acquisitions throughout the IT industry. And experts predict more of the same for 2006

  • December 27, 2005 27 Dec'05

    2005 -- The year of the IT blockbuster

    Get your popcorn, grab a seat and check out our comical review of IT sagas you'll never see on the big screen.

  • December 26, 2005 26 Dec'05

    2005's IT winners and losers

    There were plenty of candidates in both categories this year, but we've painstakingly separated the best from the worst.

  • December 26, 2005 26 Dec'05

    2005's top 10 stories in CRM and customer data

    We rummaged through our collection of stories from last year and came up with a list of the most compelling and important articles in CRM. In many ways, it was a landmark year for CRM.

  • December 22, 2005 22 Dec'05

    iSeries customers rather fight than switch

    J.D. Edwards and PeopleSoft users said they would rather dump Oracle than get rid of their iSeries.

  • December 06, 2005 06 Dec'05

    Microsoft unwraps latest CRM app

    Microsoft CRM's jump from 1.2 to 3.0 was a welcome step, according to some beta users.

  • December 01, 2005 01 Dec'05

    Is enterprise CRM dead?

    PeopleSoft buys Vantive and J.D. Edwards, Oracle buys PeopleSoft and Siebel, SSA Global buys Epiphany -- does all this consolidation mean the end of enterprise CRM development?

  • November 23, 2005 23 Nov'05

    SAP acquires retail software vendor

    SAP plans to acquire Khimetrics Inc., a retail software vendor with expertise in profitability forecasts and pricing strategies.

  • November 04, 2005 04 Nov'05

    FrontRange bought by equity firm

    Francisco Partners will purchase the maker of HEAT and GoldMine for $200 million.

  • November 03, 2005 03 Nov'05

    Microsoft CRM 3.0 to arrive by Christmas

    The release date for Microsoft CRM 3.0, which has been pushed back several times in the past, has now been moved forward.

  • November 02, 2005 02 Nov'05

    Column: Oracle vs. SAP: The Siebel Factor

    The sudden uptick in big deals reported by Siebel made Oracle look good, but it's unlikely a Siebel acquisition will alter the competition between SAP and Oracle.

  • November 01, 2005 01 Nov'05

    Should Microsoft buy Siebel?

    While Oracle is already well on its way to acquiring the CRM vendor, Forrester Research thinks Microsoft should step in and make its own offer.

  • October 27, 2005 27 Oct'05

    SAP exec: No fear of Oracle as SAP looks ahead with CRM, ESA

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    NEWTOWN SQUARE, Pa. -- SAP America chief Bill McDermott is always on the run. After meeting with potential clients he gave a ...

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