CRM industry news

  • April 26, 2005 26 Apr'05

    Onyx focuses on BPM

    With its analytics release and a new BPM application announced today, Onyx is taking aim at business processes.

  • April 26, 2005 26 Apr'05

    SAP and Microsoft link up

    The project, code named Mendocino, will link Microsoft's Office products to SAP's ERP systems.

  • April 19, 2005 19 Apr'05

    Acquisition, leadership overshadow Siebel release

    With acquisition rumors swirling, Siebel has had little to say about its latest release, despite a number of frustrated users.

  • April 13, 2005 13 Apr'05

    Lawrie out as Siebel CEO

    Following a disappointing quarter, Siebel Systems CEO Mike Lawrie is being replaced after less than a year on the job.

  • April 05, 2005 05 Apr'05

    Pivotal CEO steps down

    Less than a year after replacing Bo Manning, the midmarket vendor is looking for someone else to take over the reins.

  • March 17, 2005 17 Mar'05

    Brief: Sage decision for Best

    Best Software's parent company will be marketing under the Sage name again.

  • March 04, 2005 04 Mar'05

    Murky future for PeopleSoft CRM a boon to Siebel

    With Oracle only offering PeopleSoft CRM in specific cases, and not sharing what those cases are, CRM suite vendors and composite applications should benefit.

  • February 10, 2005 10 Feb'05

    Microsoft delays next CRM release

    Microsoft will be late with its CRM upgrade but it says the delay wasn't its idea.

  • February 04, 2005 04 Feb'05

    Click Commerce buys ChannelWave

    The acquisition unites two of the stand-alone PRM vendors still standing.

  • February 02, 2005 02 Feb'05 breaks into Office

    A new developer program will facilitate integration with Microsoft's Office applications.

  • January 20, 2005 20 Jan'05

    New Microsoft CRM chief targets SMB needs

    Redmond's senior director for CRM promises better communication with partners and a ramped-up road map, while targeting SMBs.

  • January 20, 2005 20 Jan'05

    Rivals target

    NetSuite and have taken aim at with announcements this month.

  • January 19, 2005 19 Jan'05

    Siebel to take on all comers in 2005

    With pressure from both enterprise and SMB competitors, Siebel will focus on the front office, vertical enhancements and BI to maintain its leadership position in the coming year, says one executive.

  • January 17, 2005 17 Jan'05

    CRM market to continue on wild ride in 2005

    After the many exciting events of 2004, it's hard to imagine any more change in the CRM market. Still, a panel of CRM experts and analysts who recently sat down with say they have reason to believe we can expect plenty of activity in ...

  • January 14, 2005 14 Jan'05

    2004 CRM Products of the Year editors and industry experts have selected the best CRM products of 2004. See who the winners are.