CRM industry news
- August 10, 2004
It has been a rocky summer for Siebel's new CEO. So, is the CRM behemoth in for a rough ride or is this just a bump in the road?
- August 06, 2004
RightNow had its IPO on Thursday, becoming the second hosted CRM provider to go public this summer.
- August 05, 2004
PeopleSoft trumped SAP and Oracle by landing a $50 million software deal with Mexico's tax collection agency.
- July 28, 2004
Executives acknowledge the effect Oracle's takeover bid has had on PeopleSoft's business.
- July 22, 2004
At its first financial analyst day since going public, the hosted CRM provider upgraded its service and touted its penetration into the Fortune 500.
- July 13, 2004
Former IBM executive Mike Lawrie takes the Siebel reins at an interesting time in the company's history. Columnist and industry expert Paul Greenberg sizes up the challenges Lawrie is facing -- from the release of Siebel 7.7 to competing with rival...
- July 08, 2004
A new report from AMR Research says that after a strong 2003, SAP is poised to become the new market leader.
- June 23, 2004
After a delay, Salesforce.com debuted on the New York Stock Exchange this morning. The move is expected to bolster the hosted model and investment in high tech.
- June 21, 2004
For the latest news from Smart CRM West, check out the following links to coverage provided by SearchCRM.com.
- June 09, 2004
A former Lucent vice president takes over as CEO.
- June 08, 2004
The on-premise software providers are muscling into hosted CRM, leaving buyers with new software options and some hard choices to make.
- June 07, 2004
For all the talk of the big vendors bolstering vertical versions of their software, best-of-breed providers continue to cater to individual markets.
- May 28, 2004
Software will increasingly be purchased on a subscription basis, according to a new report.
- May 26, 2004
PeopleSoft today urged its shareholders to reject the latest tender offer from rival Oracle Corp., while reaching a settlement regarding its Customer Assurance Program.
- May 26, 2004
In a keynote at CeBIT, executive vice president David Schmaier defined the four areas that Siebel thinks will dominate the next phase of CRM.