Mobile sales force
- September 22, 2014
Aviso Insights gives sales teams better forecasting capabilities; Base CRM releases new sales-centric features; Pegasystems partners with Atos.
- August 01, 2014
After buying a majority stake in Komfo, CEM platform provider Sitecore has launched Sitecore Social, a social media marketing suite that allows marketers to publish content on those channels; and other CRM news.
- March 28, 2012
Harry Rosen, a high-end clothing retailer, won a Gartner’s CRM award for the way it uses mobile CRM in its stores, running CRM on smartphones and tablets.
- February 06, 2012
Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features.
- June 01, 2011
The growth of sales automation tools and virtual shopping are creating a brave new sales world.
- February 10, 2011
Creative companies are making broader use of smartphones than just email, phone and mobile CRM software, finding uses for GPS, cameras and other mobile applications.
- November 08, 2010
Mobile applications have evolved beyond email and CRM has often been next in line. What can mobilizing CRM teach us about mobilizing other enterprise applications?
- August 10, 2010
One furniture maker is rolling out the iPad with its delivery team, to improve the customer experience, go paperless and create efficiencies.
- June 01, 2010
With SAP's acquisition of Sybase and RightNow's new mobile capabilities, mobile CRM is taking off. Some early adopters are optimistic.
- March 02, 2010
SAP and Sybase have released SAP CRM to the iPhone and Windows Mobile devices. This brings to an end SAP's collaboration with RIM for the BlackBerry.
- May 02, 2008
Running SAP CRM natively on the BlackBerry -- and other SAP applications in the future -- promises to change the mobile access game, according to SAP.
- October 11, 2007
Combining Siebel CRM On Demand with software from Antenna helped DirectTV increase the number of accounts sales managers can handle by 30%.
- June 01, 2007
Mobile capabilities in CRM and sales force automation (SFA) systems are becoming more common, cheaper and easier to use. With the prevalence of BlackBerrys and wireless networks, even small and midmarket companies can justify mobile CRM costs. This ...
- May 23, 2007
A campaign targeting college students via text messages has paid big dividends for Dell.
- January 31, 2007
Bowe, Bell + Howell selected mySAP CRM to replace an old Vantive system thanks to a site visit and the promise of integrating GPS.