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CRM / Call Center News
02 Jul 2009
	Sales performance software rankings find a competitive market A recent ranking of sales performance management software by Ventana Research found a tight race among the top four vendors.
01 Jul 2009
	Peachtree Data uses SAP BOBJ Data Services to clean up mailing lists (SearchDataManagement.com) For the last 14 months, Peachtree Data has been using SAP BOBJ Data Services, a data quality and data integration suite, to clean up its clients' customer mailing lists.
	Salesforce unfazed by Oracle competition in cloud computing (SearchCloudComputing.com) Oracle's colorful CEO Larry Ellison took shots at upstart Salesforce.com, but the company remains undeterred by competition. Salesforce has enabled business-line managers to quickl...
30 Jun 2009
	Running CRM on virtual servers becoming a reality While CRM may not be the first application one would consider for a server virtualization project, it's starting to see some use and in some cases is creating demand for virtualiza...
29 Jun 2009
	Sales analytics a sweet spot for business intelligence via SaaS model (SearchCIO-Midmarket.com) The SaaS BI model can help businesses establish a sales analytics strategy that pulls customers and partners into the BI loop.
23 Jun 2009
	Voices of CRM: Steve Cakebread on SaaS, sales performance management (Voices of CRM blog) Former CFO and president of Salesforce.com and current CFO of Xactly, Steve Cakebread discusses the market for SaaS and sales performance management software in this podcast.
	Will the front office reap more benefits of cloud computing/SaaS CRM? Cloud computing has more to offer the front office than the back office, Denis Pombriant suggests. Read his thoughts on the SaaS market and the benefits of cloud computing and SaaS...
CRM / Call Center News Archive