Voices of CRM: Zach Nelson on CRM and ERP integration

Zach Nelson

In this installment of the Voices of CRM podcast series, Zach Nelson, CEO of NetSuite Inc. in San Mateo, Calif., talks about NetSuite's beginnings, the CRM market and the importance of integration between ERP, CRM and e-commerce systems. Nelson also discusses how NetSuite's CRM approach differs from Salesforce.com, RightNow, SAP and Siebel.

Nelson has served as NetSuite's CEO since 2002, previously holding posts at Network Associates, myCIO and Oracle.

Voices of CRM: NetSuite's Zach Nelson

• Download the podcast here: The CEO of NetSuite discusses on-demand CRM, its connection with ERP, integration and e-commerce and the marketplace.
  

Program Links:

• Pondering the future of on-demand CRM: The leaders of the major on-demand CRM vendors discuss their approach to the market.

• NetSuite to sell on-demand CRM, ERP at CompUSA: NetSuite reached into the retail market recently, striking an agreement with CompUSA.