Voices of CRM: Gartner's Scott Nelson on CRM strategy

Barney Beal
Scott Nelson

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Scott Nelson is a managing vice president with Stamford, Conn.-based Gartner, focused on CRM and its relation to other applications within the enterprise such as ERP and supply chain management, as well as CRM strategy. He has been researching CRM for the past seven years at Gartner and focuses particularly on CRM strategy and vision.

  Voices of CRM: Gartner's Scott Nelson 

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