Oracle rolls out CRM features ahead of OpenWorld
Barney Beal, News Director
Oracle has issued a number of CRM-related announcements ahead of its PeopleSoft
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Hannah Smalltree, Editorial Director
and
Contact Center Anywhere 8.1.1 includes
administration and platform management enhancements. It also features better bandwidth usage
between client applications over the Internet and LAN and optimizes network usage by routing voices
through the core systems as needed. New system level reporting allows administrators to better
monitor and track changes to the system configuration and user interface enhancements.
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