CRM / Call Center News:

CRM job market improving

By Barney Beal, News Director

29 Nov 2007 | SearchCRM.com

Things are looking bright for CRM professionals over the next year, according to a number of recent reports, job boards and industry developments.

Companies looking for people with CRM skills may be in a bind, however. Speaking at the

In addition,

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Some key CRM job statistics from the last quarter from odinjobs.com in the United States:

  • CRM applications consultants with functional/technical roles saw the most postings in the last quarter, with 10,279, followed by business analyst roles at 6,075, and developers at 4,921.
  • Applications consultants also had the highest average salary at $80,650, followed by business analysts in process, functional roles at $77,090, and CRM developers at $75,030.
  • The financial services industry had the most demand for CRM jobs last quarter with 5,846 postings, followed by manufacturing at 1,164 and healthcare at 850.
  • Among states, California led the way in demand for CRM jobs with 12,789 and median salary at $84,670, followed by Texas with 5,541 advertised jobs and average salaries of $80,140, and New York with 4,939 jobs and an average salary of $83,610.

    Demand for career development

    Sensing a vacuum in career development opportunities for CRM professionals, particularly with Web 2.0 technologies, three industry veterans have launched a website that offers social networking, a career management center and CRM news.