Sword Ciboodle software demonstration

In this short software demonstration, Sword Ciboodle shows off its new Crowd application for social CRM and how it integrates with its contact center software.

Sword Ciboodle

Sword Ciboodle , a contact center software vendor, recently released a new community-based social CRM application called Ciboodle Crowd that integrates with its contact center software.

While at the Gartner Customer 360 Summit, SearchCRM.com caught up with Sword Ciboodle to get a look at the release. In this short software demonstration, Peter Morton, product manager with Sword Ciboodle, gives a sense of the user interface and a use cases for both the social CRM product and the contact center application.

 

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