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Sword Ciboodle software demonstration

Sword Ciboodle

Sword Ciboodle , a contact center software vendor, recently released a new community-based social CRM application called Ciboodle

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Crowd that integrates with its contact center software.

While at the Gartner Customer 360 Summit, SearchCRM.com caught up with Sword Ciboodle to get a look at the release. In this short software demonstration, Peter Morton, product manager with Sword Ciboodle, gives a sense of the user interface and a use cases for both the social CRM product and the contact center application.

 

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