The 90/20 rule of e-commerce: Nearly 90% of online sales accounted for by 20% of consumers
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Analytical eCRM provider Cyber Dialogue has released the results of analysis that underscores the importance of businesses identifying and targeting their most profitable customers. According to Cyber Dialogue's analysis, the top 20% of online shoppers who spent at least $1,000 per year online account for 87% of the total consumer online sales market.
NCR Teradata selected by Homestore.com
Data warehousing leader NCR Corporation has announced that Homestore.com, Inc., and Internet home and real estate-related information source, has selected NCR's E-Business Teradata Active Warehouse. The data warehouse will allow Homestore.com to improve business decision making and better serve customers across its family of home and real estate Web sites.
SEDONA partners with Clayton Strategies to offer strategic customer relationship Management Consulting
SEDONA Corporation has announced a partnership with Clayton Strategies, Inc., of Calgary, Alberta, Canada. Customers of SEDONA's Intarsia Internet-based customer relationship management application can get product and technology related sales training and strategic consulting from Clayton, a consulting firm that specializes in the use of CRM technology for generating new business and retaining clients.
Equifax's advanced online identity authentication solution to be offered with Microsoft Passport
Equifax Secure, the e-commerce division of Equifax Inc. has introduced a new standard of online identity fraud protection to be available through the Microsoft Passport service. The program will be available to retailers participating in Equifax's consumer identity authentication technology, PayNet Secure, which will use the Microsoft Passport single sign-in solution.
Center for CRM Research to be founded by the Fuqua School of Business, Duke University, with sponsorship from NCR
A premier center for customer relationship management will be founded at the Fuqua School of Business at Duke University with sponsorship from NCR Corporation. The "NCR Center for CRM Research and Learning at the Fuqua School of Business" will promote research and develop curricula to direct, facilitate and disseminate continuous learning and thought leadership in CRM.
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