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For example, searchCRM spoke with Alan Eaton, vice president of the Analytical Solutions Division at SAS, and Randy Betancourt, the firm's director of CRM solution strategy, about the directions of the company and the industry. You can read that interview here:
On Wednesday, we had a fantastic event with Keith Collins, SAS's CTO. Keith fielded questions ALL DAY in our discussion forum. You can see what questions our members asked Keith -- and how he responded -- by viewing the discussion threads.
SearchCRM also conducted an interview with one of SAS's customers, Chubb & Son. We wanted to know more about their project and how they are measuring success. Read that story, entitled Case study: Chubb enhances business intuition with business intelligence.
Finally, Randy Betancourt was available all week on our site in the "Ask the Expert" feature. Randy answered member questions like:
Is SAS compliant now with Microsoft XP operating system? Version 6.12 is not and Version 8.2 appears to have problems in this area.
What are the added benefits of Adding SAS (SRM) to an eProcurement solution?
Compared with customer data from CRM & ERP, how important is web behavior data in SAS's products? What special web data technologies are in SAS's products?
You can view Randy's responses here.
In general, it was a very informative week filled with interesting questions and comments. Thanks to everyone who participated.
If you have further questions, feel free to email us.