Article

Best Software upgrades CRM tools

Jon Panker

At Insights 2003, its first business partner conference, Best Software introduced upgrades to two of its CRM offerings, ACT and SalesLogix.

The new ACT 6.0 for 2004 is a bundle that includes updates to ACT 6.0, ACT Link for Palm and ACT Link for Pocket PC providing handheld synchronization support. For current ACT 6.0 users, the update has several new e-mail enhancements including the ability to use type-ahead features with e-mail addresses in the ACT database, create activities from an e-mail message and create multiple e-mail signatures.

The company also unveiled SalesLogix version 6.1, which features new database support for Oracle 8.1.7 and 9iR2, an updated Web user interface and customization capabilities using Architect Forms and VBscripts within the SalesLogix Support Client.

More than 2,000 business partners are gathered in Orlando, Fla, for Insights 2003, Best officials said in a statement.

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