Thursday's much-anticipated announcement that Siebel Systems Inc. is joining up with IBM to offer a hosted application...
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
means the market leader in CRM is now partly an application service provider.
The other major enterprise CRM software vendors also offer hosting services. Here's a look at what the enterprise players feature:
Siebel Systems Inc., San Mateo, Calif.
Siebel OnDemand will be available by the end of the year.
-Built for the Web, the application offers roughly 40% of the enterprise functionality
-Designed to allow companies to transition to the on-premise software
-Targets mid-sized customers and divisions within current and larger customers
SAP AG, Walldorf, Germany
MySAP.com hosting service currently available
-Billed as lower cost with quicker start-up time and streamlined functions of the enterprise application
-Offers seamless links with SAP's other business applications
-SAP Hosting provides enterprise applications hosting, remote application management and implementation hosting.
PeopleSoft Inc., Pleasanton, Calif.
PeopleSoft hosting now offered through PeopleSoft Global Services
-Touted as flexible solution at a more competitive price than the enterprise version
-Offers hosting through three areas: OnRamp Hosting with prepackaged application suites; Flex Hosting, a mid-tier service that handles hardware, infrastructure, maintenance and applications management; andConcierge Hosting, the top-tier hosting option with extended management and support
Oracle Corp., Redwood Shores, Calif.
Oracle E-Business Suite Outsourcing available today
-Outsource offering contrasts with hosted model and integrates with Oracle's support organization and product development
-Promoted with promises of better management through higher availability, improved security and easier upgrades, faster service