Week of 11 Sep 2017 How enterprises can take advantage of social media mapping (13 Sep 2017)
If your company wants to tap into the emotion and sentiment customers display on social media, social media mapping may be the answer. Learn about one company's approach.
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Chemonics upgraded its technological process from telex-era capabilities to cloud-based software for its worldwide projects.
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Convergence attendees rethink CRM initiatives for the modern era SearchCRM.com | 21 Mar 2013
Business people attending the Microsoft Dynamics Convergence conference talk about the difficulties and rewards associated with CRM initiatives.