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Home > CRM News > Podcast: Brad Tsai on Siebel CRM software upgrades |
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TITLE: Podcast: Brad Tsai on Siebel CRM software upgradesDATE: 14 Aug 2007 SOURCE: SearchCRM.com URL: http://voicesofcrm.blogs.techt... Editor's Summary: Brad Tsai, vice president and head of USA delivery for HiSoft Corporation, offers advice and best practices for a Siebel CRM upgrade in this podcast, including what to look for in upgraded software, systems integration, upgrade functionality and support and how to gauge the return on investment (ROI) of an upgrade.  FULL STORY |
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