Podcasts

Five lessons learned from successful CRM-ERP integration projects

Communication and support is key to a successful CRM-ERP integration project. In this podcast, hear an expert's tips for running successful CRM-ERP integration projects and find out how to get started with this type of integration project. Also, learn the importance of setting integration goals ahead of time and having a well-defined data architecture in place beforehand.

  Lessons learned from successful CRM-ERP integration projects  

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Five lessons learned from successful CRM-ERP integration projects
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  About the expert  

Tim Jesser is a Senior Deliver Manager at Cognizant. Cognizant provides information technology and business consulting services. Tim has more than nine years of experience in management consulting, application development and system implementation.

 

  Related resources on CRM-ERP integration  

This was first published in April 2009

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