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Scoring CRM
Results as of: 2:42 AM EDT, 06 Sep 2008

1. How would you rate your company's CRM initiative?
  10%
  40%
  30%
  0%
  20%
A: An unqualified success
B: Pretty good
C: Jury's still out
D: Disappointing, but plugging away
E: A complete flop
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