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Products of the Year 2006:

Read about the winner in the hosted call center category for SearchCRM.com's 2006 Products of the Year awards.

Call Center -- Hosted Call Center

The top winners in this category are:

Gold Award:

RightNow Service and Voice

RightNow edged out the competition in SearchCRM.com's Product of the Year awards thanks to its knowledge-driven system, a combination of RightNow Service and RightNow Voice, its ease of use and its ability to deliver information "at the point of...

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