Read about the winner in the hosted call center category for SearchCRM.com's 2006 Products of the Year awards.
Call Center -- Hosted Call Center
The top winners in this category are:
- Gold Award:
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RightNow edged out the competition in SearchCRM.com's Product of the Year awards thanks to its knowledge-driven system, a combination of RightNow Service and RightNow Voice, its ease of use and its ability to deliver information "at the point of...