Read about the winner in the workforce optimization (WFO) call center category for SearchCRM.com's 2006 Products of the Year awards.
Call Center -- Workforce Optimization
The top winners in this category are:
- Gold Award:
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Witness Impact 360 Version 7.7
Witness Impact 360 Version 7.7 was praised for out-of-the-box integration and strong functionality within most of the key functional building blocks and was honored with the Product of the Year award in the Call Center – workforce optimization...
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