Customer Data: News, Experts & Learning Guides

Products of the Year 2006:

Read about the winner in the workforce optimization (WFO) call center category for SearchCRM.com's 2006 Products of the Year awards.

Call Center -- Workforce Optimization

The top winners in this category are:

Gold Award:

Witness Impact 360 Version 7.7

Witness Impact 360 Version 7.7 was praised for out-of-the-box integration and strong functionality within most of the key functional building blocks and was honored with the Product of the Year award in the Call Center – workforce optimization...

Read more

View all product categories