Find out which WFO product took the top spot in the Call Center -- Workforce Optimization category in SearchCRM.com's Product of the Year awards.
Call Center - Workforce Optimization (WFO)
The top winners in this category are:
- Gold Award:
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Verint Witness Actionable Solutions Impact 360 v 7.8
Verint Witness' Impact 360 v 7.8 took hold of the leader spot in the Workforce Optimization category, earning praise for innovation, functionality and usability.