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2008 CRM Products of the Year
SearchCRM.com is pleased to announce the winners of our annual CRM Products of the Year program. The SearchCRM.com Products of the Year program highlights the best CRM and call center products introduced this year, helping you better understand and evaluate the software available currently in the CRM market.
Products were evaluated based on the following criteria:
- Innovation
- Performance
- Ease of integration into environment
- Ease of use and manageability
- Functionality
- Value
We solicited nominations from CRM and call center vendors, scoured the market for products to include and recruited a panel of judges. That panel was comprised of 12 independent industry experts, analysts and CRM and call center professionals. To learn more about this distinguished panel, visit our Meet the Judges page.
The judges reviewed more than 40 products in six categories. The results are presented here.
You'll see products with advanced functionality and products that make usability a priority. You'll see products designed specifically for small businesses and products geared toward the largest of enterprises. The CRM and call center markets are filled with impressive technology from some very forward thinking vendors, and this is our list of the top products on the market today. As a CRM decision-maker, you're in a great position. There are so many excellent products to choose from, so use these awards as a starting point and be sure to do your research as you make your way through the evaluation process. If we can help in any way, let us know.
 How we selected the winners
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