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	Products of the Year 2005:	WINNERS BY YEAR: 2007, 2006, 2005, 2004

	2005 PRODUCT CATEGORIES Business Intelligence Customer Data Integration Online self-service Contact Center -- E-mail response Contact Center -- Hosted contact center Contact Center -- Workforce optimization Contact Center -- Speech technology Marketing automation (Enterprise) Marketing automation (small, midmarket) Sales force automation (Enterprise) Sales force automation (small, midmarket) Data quality Marketing automation (Enterprise) The top winners in this category are: GOLD AWARD: SAS Marketing Automation 4.3 One key to successful marketing is superior customer analytics. If you don't have solid customer intelligence, you can't market effectively. So it's not too surprising that a company traditionally focused on analytics is the winner in our category for marketing automation for enterprises. READ MORE VIEW ALL PRODUCT CATEGORIES

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