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	Products of the Year 2006:	WINNERS BY YEAR: 2007, 2006, 2005, 2004

	2006 PRODUCT CATEGORIES Call Center Suite Call Center -- Hosted Call Center Call Center -- Speech Analytics Call Center -- Workforce Optimization Marketing Automation Online Self Service Sales Force Automation -- Enterprise Sales Force Automation -- Small, midmarket Call Center -- Hosted Call Center The top winners in this category are: GOLD AWARD: RightNow Service and Voice RightNow edged out the competition in SearchCRM.com's Product of the Year awards thanks to its knowledge-driven system, a combination of RightNow Service and RightNow Voice, its ease of use and its ability to deliver information "at the point of action." READ MORE VIEW ALL PRODUCT CATEGORIES

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