1. Benefits of open source technology

1. Benefits of open source technology

Which of the following is NOT considered a benefit of open source CRM technology?

a) Low cost
b) Quick implementation time
c) High-end functionality
d) Flexibility and customization


Recently, a SearchCIO.com reporter spoke with CIOs who are opening up to open source, including Tim O'Brien, Senior Vice President of Operations and Information Security at Yodlee Inc., a developer of online financial services applications.

O'Brien was looking for a simple, low-cost solution, and he found that in open source.

"The difference in cost of implementation for O'Brien was substantial ... But it wasn't just the savings that prompted O'Brien to go with an open source solution. He said he also believed he could get an open source solution up and running faster than the proprietary alternatives ... Bell said he's sure he's missing out on some high-end features by not going with the big guys, but it doesn't really matter.

'It's like not having a Ferrari,' he said. 'You don't know what it feels like to drive one.'

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This was first published in October 2006

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