1. Growth rate for mobile CRM
SearchCRM.com
1. Growth rate for mobile CRM
True or False? Some experts predict that by 2010, mobile CRM will exceed the growth rates of traditional CRM.
a) True
b) False
ANSWER: A
According to a SearchCRM.com report, Mobile CRM makes its move by Sue Hildreth, Gartner expects continued strong annual growth in mobile CRM -- predicting sales of around 40% to 60% for the next two to three years.
Additionally, a report released in December 2005 by the London-based research firm Visiongain predicted that mobile CRM will exceed the growth rates of traditional CRM and account for 20% of all CRM revenue by 2010.
As of December 2005, mobile CRM accounted for less than 10% of total CRM revenue.