1. Growth rate for mobile CRM


1. Growth rate for mobile CRM

True or False? Some experts predict that by 2010, mobile CRM will exceed the growth rates of traditional CRM.

a) True
b) False

ANSWER: A

According to a SearchCRM.com report, Mobile CRM makes its move by Sue Hildreth, Gartner expects continued strong annual growth in mobile CRM -- predicting sales of around 40% to 60% for the next two to three years.

Additionally, a report released in December 2005 by the London-based research firm Visiongain predicted that mobile CRM will exceed the growth rates of traditional CRM and account for 20% of all CRM revenue by 2010.

As of December 2005, mobile CRM accounted for less than 10% of total CRM revenue.

Return to the answer page
Return to the quiz

This was first published in June 2006

Back to top