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2. Open source progression

Learn the response to the second question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors.


2. Open source progression

True or False? The open source movement began with a classic technology progression from operating systems to foundational components like Web servers, application servers and email.

a) True
b) False

ANSWER: A

Erin Kinikin, an analyst with Cambridge, Mass.-based Forrester Research Inc., points out that the open source movement is still proving itself to skeptics.

"The open source movement has followed a classic technology progression from operating systems to foundational components like Web servers, application servers and email. The question, Kinikin said, is whether it can move up the technology stack to provide more compelling applications. Organizations don't buy applications by the dozens or the hundreds like they do with servers. Open source needs to find a CRM problem that's distributed enough where it's worth it to save 50% on a hundred different deployments, Kinikin said. "

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This was last published in October 2006

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