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2007 top CRM vendors quiz

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2007 top CRM vendors quiz

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If you've kept up with the headlines on the top CRM vendors in 2007, you won't have much trouble answering the questions in this quiz. This quick quiz is designed to test you on the most important CRM news headlines in the past year and provide an overview of the latest products from the top CRM vendors.
1. True or False? Gartner predicts that the global market for CRM software will exceed $7.4 billion next year, a 14% increase from the estimate in 2006. Required Question
2. True or False? Top CRM vendors Oracle, Microsoft and SAP all addressed the issue of usability in the newest versions of their products. Required Question
3. True or False? While early adopters of mobile CRM used it mostly for sales, some companies began using it in other departments in 2007.  Required Question
4. True or False? The release of Siebel 8.0 in early 2007 marked the second major upgrade since Oracle acquired Siebel in 2006.  Required Question
5. True or False? Microsoft just announced the latest version of its CRM product in December 2007.  Required Question
6. True or False? Siebel took the leader spot in Gartner's ranking of customer service software in 2007. Required Question
7. Which SaaS CRM vendor partnered with various software developers in 2007 to extend SaaS to the back office? Required Question
8. Verint Systems' purchase of which vendor in 2007 meant more consolidation at the top of the call center software market? Required Question
9. Which SaaS CRM vendor had analysts waiting all year for an IPO? Required Question
10. Which SaaS CRM vendor announced that it will reach one million subscribers in December 2007? Required Question

This was first published in December 2007

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