Call center VoIP software, Call center agent, Call center manager, On-demand call center, Outsourcing, Software, Speech technology, Self service
ROI, Implementation, Industry news, Strategies, Social CRM, Upgrading CRM, Customer experience management
Mobile sales, Sales force automation, Strategy and effectiveness
Customer loyalty, Email marketing, Internet marketing, Marketing automation technology, Campaign management, Management strategies
Evaluating SaaS, SaaS implementation, SaaS vendors, SaaS market trends, SaaS and cloud costs
Analytics, Data integration, Customer privacy, Data governance, Data quality management
Evaluating CRM, Mobile CRM, Open source CRM, Small business CRM, Vertical CRM software, Salesforce, Microsoft CRM, SAP CRM, Oracle CRM
4. Acquisition of Salesnet
Which vendor acquired Salesnet Inc. in May 2006 to beef up its SFA offering?
a) Oracle
b) Sage
c) RightNow
d) Microsoft
ANSWER: C
RightNow Technologies Inc. purchased Salesnet Inc. in May 2006 for $9 million, bringing its customer service tools together with Salesnet's sales force automation.
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Terms for Whatis.com - the technology online dictionary
This was first published in June 2006
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