4. SIP
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4. SIP
SIP, which some experts believe is a key consideration when selecting a VoIP vendor for the call center, stands for:
a) Secure Internet Program
b) Strictly Internal Phone
c) Session Initiation Protocol
d) Speech Imitation Program
ANSWER: C
SIP (Session Initiation Protocol) is based on RFC 2543 (Ref. 3) and is an application layer signaling protocol, according to a resource on SearchVoIP.com. It deals with interactive multimedia communication sessions between end users, called user agents. It defines their initiation, modification and termination.
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