Enterprise CRM software vendors quiz

Enterprise CRM software vendors quiz

If you've followed the CRM market closely in the past year, you won't have trouble answering the questions in this quiz on Enterprise CRM vendors. But for those of you who find it difficult to keep up with the headlines on the big CRM vendors, this quiz will help. It's designed to provide an overview of the most important CRM news in the past year and background on the latest products from the top CRM vendors. Get started now with this quick quiz from SearchCRM.com.

How to take the quiz:

 

  • Check your answers by clicking the link to the answer at the end of each question.
  • NOTE: Some questions may have more than one appropriate answer!
  • To learn more about a topic and the correct response to the question, open the link that follows the response on each answer's page.

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  • Enterprise CRM software vendors quiz score for a chance to win a copy of this month's featured text, Working With Microsoft Dynamics CRM 3.0.

     

     

    Take the quiz:

    1. Which CRM software giant recently built out its self-service line with new versions of billing management and billing analytics products?

    a) Oracle/Siebel
    b) Microsoft
    c) SAP
    d) None of the above
    Read #1: CRM software vendors quiz answers

    2. True or False? The CEO position at CRM software giant SAP is currently up for debate.

     

    a) True
    b) False
    Read #2: CRM software vendors quiz answers

    3. Which CRM software giant has delayed some development of their on-demand product while they transition their application from IBM's data centers?

    a) Oracle/Siebel
    b) SAP
    c) Microsoft
    d) All of the above
    Read #3: CRM software vendors quiz answers

    4. Which open source CRM provider announced in December 2006 that it had 1,000 commercial customers and its application had been downloaded more than a million times?

    a) Anteil
    b) Centric CRM
    c) SugarCRM
    d) BlueWhale CRM
    Read #4: CRM software vendors quiz answers

    5. According to some experts, this vendor's on-demand application-sharing service and its on-demand programming language announced in 2006 will mean a big year for the company in 2007?

    a) Five 9
    b) RightNow
    c) NetSuite
    d) Salesforce.com
    Read #5: CRM software vendors quiz answers

    6. According to the Gartner Magic Quadrant for salesforce automation (SFA) in July 2006, which vendor is on top?

    a) Oracle/Siebel
    b) Salesforce.com
    c) SAP
    d) None of the above
    Read #6: CRM software vendors quiz answers

    7. True or False? According to a report from Forrester Research in March 2006, Siebel Systems (owned by Oracle) is considered a leader in business-to-business marketing.

    a) True
    b) False

    Read #7: CRM software vendors quiz answers

    8. Which vendor grew its CRM division by about 100% from June 2005-June 2006 and added more than 50,000 users, bringing its total to more than 250,000?

    a) RightNow
    b) Microsoft
    c) Sage
    d) All of the above
    Read #8: CRM software vendors quiz answers

    9. True or False? Siebel Systems first used the term a "hybrid approach" to CRM when it first ventured into the on-demand CRM market.

    a) True
    b) False

    Read #9: CRM software vendors quiz answers

    10. Which CRM software vendor acknowledged that large-scale CRM implementations have historically been cumbersome, expensive projects and provided current customers with a hybrid product option in February 2006?

    a) Oracle/Siebel
    b) Microsoft
    c) SAP
    d) Sage
    Read #10: CRM software vendors quiz answers

     

     

    Read answers to the Enterprise CRM vendor quiz and enter to win a copy of Working With Microsoft Dynamics CRM 3.0.

This was first published in January 2007