VoIP call center quiz answers

Looking for a cheat sheet to SearchCRM.com's quiz: VoIP call center? Read answers and get detailed information on all related call center topics.

Here you'll find answers to a SearchCRM.com quiz: VoIP call center

Send your score to lhoyt@techtarget.com for a chance to win a copy of Working with Microsoft Dynamics CRM 3.0

Correct answers:

Question #1: C
Why? Click here for detailed explanation!

Question #2: B
Why? Click here for detailed explanation!

Question #3: B
Why? Click here for detailed explanation!

Question #4: C
Why? Click here for detailed explanation!

Question #5: A
Why? Click here for detailed explanation!

Question #6: B
Why? Click here for detailed explanation!

Question #7: D
Why? Click here for detailed explanation!

Question #8: D
Why? Click here for detailed explanation!

Question #9: A
Why? Click here for detailed explanation!

Question #10: B
Why? Click here for detailed explanation!

* All right, that's enough cheating! Go back to the QUIZ!
* Considering VoIP for the call center? Our All-in-One-Guide is designed to make the decision-making process as painless as possible.
* Looking for even information on VoIP and the call center? Check out SearchCRM.com's VoIP topic center.

This was first published in July 2006

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