CRM ROI

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  • law of diminishing returns

    The law of diminishing returns is an economic principle that states that as investment in a single goal increases, while all other variables remain constant, the return on investment will eventually decline. Continue Reading

  • Customer relationship management (CRM)

    Customer relationship management (CRM) refers to the practices, strategies and technologies that companies use to manage, record and evaluate customer interactions in order to drive sales growth by deepening and enriching relationships with their ... Continue Reading

  • CRM ROI quiz.

    For many years, the return on investment (ROI) from CRM implementations was dissapointing -- at one point, analysts suggested that eight out of 10 projects failed to deliver on ROI promises. Today's reports are more optimistic, and many ... Continue Reading

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Evaluate CRM ROI Vendors & Products

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Manage CRM ROI

Learn to apply best practices and optimize your operations.

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Problem Solve CRM ROI Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

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